Privacy policy

About this policy

This Privacy Policy explains how Roaring Coast Inc. handles information connected with this website and the conversations started through it. It applies to the site as it exists today.

Information you submit

If you use our contact form, we receive the information you choose to provide: your name, email address, company or organization, message content, and your selection for “What would you like to talk about?” We use this information because you have chosen to start a conversation with us.

Basic technical information

The website may receive basic technical information automatically when you visit, including your IP address, browser and device information, and website usage data such as the pages you view and how you interact with the site. We use this information to operate, secure, and understand the website.

Cookies and analytics

This site uses PostHog for basic page-view and website-usage analytics. PostHog may use cookies, local storage, or similar technologies to recognize a browser or session and measure how the site is used. We do not use separate advertising pixels, social-media marketing trackers, or analytics for targeted advertising.

How we use and process information

We use information to respond to inquiries, continue a conversation when appropriate, understand website usage, maintain site security, and improve the site. Contact form submissions are sent through the website’s server-side email delivery process and may be stored in the email systems used to receive and manage inquiries.

Service providers may process information on our behalf when they provide hosting, email delivery, or analytics. Those providers receive only what is needed for their service and are not authorized to use the information for their own unrelated purposes through our arrangement with them.

No sale of personal information

We do not sell personal information.

Security and retention

We use reasonable administrative, technical, and organizational practices to protect information against unauthorized access, loss, misuse, or alteration. No method of storage or transmission is completely secure.

We keep contact form inquiries only for as long as reasonably needed to respond, maintain the related business conversation, keep appropriate records, or meet a legitimate operational or legal need. Analytics information is retained according to the settings and practices of the analytics service.

Third-party websites

This website may link to websites operated by other organizations. Their privacy practices are separate from ours, so review their policies before sharing information with them. We are not responsible for their content or practices.

Questions and changes

For questions about this policy or information connected with you, email rob@roaringcoast.com. You can also start a conversation through the site.

We may update this policy when the website or our information practices change. The effective / last-updated date at the top indicates which version is current.